SFTP.cloud Docs

Managed SFTP, FTPS and web file transfer. Your files stay on storage you own and control.

Start here

What the service is, how the pieces fit together, and one walkthrough that takes you from nothing to a working transfer.

Read the introduction

Account admin

For the person who runs the account. Sites, users, storage, security, plans and billing, in the order you meet them.

Open the admin guide

Storage admin

For the person who installs the Storage Connector next to your files. Install, enroll, define storage, set permissions.

Open the Connector guide

End users

For the people who transfer files. Sign in, move files, share them, set up a second factor, connect a desktop client.

Open the user guide

Which guide do you need

You are	Read
New to SFTP.cloud and want the shape of it	Start here
Setting up the account, sites, plans and users	Account admin
Installing the Storage Connector on your own hardware	Storage admin
Given a username and asked to send or fetch files	End users
Looking up a port, a permission, a limit or a term	Reference

The one thing to know first

SFTP.cloud never holds your files.

The service runs the part that faces the internet: the SFTP, FTPS and HTTPS front door, the user accounts, the certificates, the bans, the audit trail. Your files stay on storage you own, reached through a Storage Connector you install next to that storage. The Connector dials out to your site; nothing ever dials in.

If every SFTP.cloud component stopped working tomorrow, your data would still be exactly where it is now, reachable exactly as it was the day before you signed up.